Last updated: June 2026
1. Who We Are
Business Butlers ("we", "us", "our") is a private administrative support service operating at business-butlers.com. We provide bureaucracy management, tax coordination support, executive admin assistance, and specialist referral services to professional clients.
For the purposes of applicable data protection legislation, Business Butlers is the data controller for personal data collected through this website and through our service engagements.
2. What Data We Collect
We may collect and process the following categories of personal data:
- Contact information: name, email address, phone number, company name, and professional role.
- Enquiry content: information you provide when contacting us, including the nature of your administrative needs.
- Engagement data: documents, records, and information shared during the course of a service engagement.
- Technical data: IP address, browser type, and visit data collected through our website for security and operational purposes.
- Communication records: records of correspondence for the purposes of managing our relationship and service delivery.
3. How We Use Your Data
We use personal data for the following purposes:
- Responding to consultation enquiries and managing the onboarding process.
- Delivering the services you have engaged us for, including coordination with third-party specialists where authorized by you.
- Maintaining records of our engagement and complying with applicable legal obligations.
- Improving the security and operation of our website and service infrastructure.
We do not use your data for automated decision-making, profiling, or direct marketing without your explicit consent.
4. Legal Basis for Processing
We process personal data on the following legal bases under applicable data protection law:
- Contract performance: processing necessary to fulfil our service obligations to you.
- Legitimate interests: processing necessary for the effective operation of our business, where not overridden by your interests or rights.
- Legal obligation: processing necessary to comply with applicable laws and regulations.
- Consent: where you have provided explicit consent, such as for optional communications.
5. Data Sharing
We do not sell, rent, or trade personal data. We may share data in the following limited circumstances:
- With specialist professionals in our referral network, where you have specifically requested or authorized a referral — and only to the extent necessary to make that introduction.
- With service providers who process data on our behalf (e.g. hosting, email delivery), under appropriate data processing agreements.
- Where required by law, court order, or legitimate regulatory authority.
6. Data Retention
We retain personal data for as long as necessary to fulfil the purpose for which it was collected, and for a reasonable period thereafter to meet our legal and contractual obligations. Enquiry data from individuals who do not become clients is retained for no longer than 12 months. Engagement data for active and former clients is retained in accordance with applicable legal requirements and our internal data retention policy.
7. Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data, subject to our legal obligations.
- Object to or restrict certain types of processing.
- Request portability of data you have provided to us.
- Lodge a complaint with a supervisory authority if you believe your rights have not been respected.
To exercise any of these rights, please contact us at [email protected].
8. Security
We take the security of personal data seriously. We implement appropriate technical and organizational measures to protect data against unauthorized access, loss, or disclosure. All documents and communications shared in the course of an engagement are handled through access-controlled, encrypted channels.
9. Cookies
Our website uses only essential cookies necessary for its basic operation. Please refer to our Cookie Policy for details.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date of the most recent revision is displayed at the top of this page. Continued use of our website or services after a revision constitutes acceptance of the updated policy.
11. Contact
For questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us at:
Business Butlers
[email protected]